Fast, One-ClickOpenSupports Hosting
Open-source ticket system with a PHP API and JavaScript front end. Install OpenSupports in one click with the Softaculous installer on cPanel NVMe hosting: LiteSpeed, free SSL, daily backups and 24×7 support. From $1.43/mo billed triennially.
cPanel NVMe Hosting Plans for OpenSupports
Pick a server region and a plan, then install OpenSupports from Softaculous in one click. Prices are live from our billing system.
Pay for 3 years and get 6 more months free on shared and reseller plans. Not combined with coupon codes.
Starter
First site, blogs, portfolios
+6 months free
$51.60 + 4.96% processing fee billed today for 3 years
42 months for the price of 36, about $1.23/mo
Renews at $51.60 every 3 years
- 5 Websites
- 10 GB NVMe Storage
- 10 MySQL Databases
- 25 Email Accounts
- 250 GB Bandwidth / month
- 1 GB RAM · 1 core
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Smart
Small business, a few projects
+6 months free
$104.00 + 4.96% processing fee billed today for 3 years
42 months for the price of 36, about $2.48/mo
Renews at $104.00 every 3 years
- 20 Websites
- 30 GB NVMe Storage
- 40 MySQL Databases
- 100 Email Accounts
- 500 GB Bandwidth / month
- 2 GB RAM · 2 cores
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Business
Agencies and growing stores
+6 months free
$208.40 + 4.96% processing fee billed today for 3 years
42 months for the price of 36, about $4.96/mo
Renews at $208.40 every 3 years
- 50 Websites
- 75 GB NVMe Storage
- 100 MySQL Databases
- 250 Email Accounts
- 1 TB Bandwidth / month
- 3 GB RAM · 3 cores
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Enterprise
High-traffic, large portfolios
+6 months free
$365.20 + 4.96% processing fee billed today for 3 years
42 months for the price of 36, about $8.70/mo
Renews at $365.20 every 3 years
- 200 Websites
- 150 GB NVMe Storage
- 300 MySQL Databases
- 1,000 Email Accounts
- 2 TB Bandwidth / month
- 6 GB RAM · 4 cores
- Free Let's Encrypt SSL & free migration
- LiteSpeed Enterprise + LSCache
- Imunify360 · KernelCare · CageFS
- Daily JetBackup backups
- cPanel · Softaculous (400+ apps)
- 24×7 support · 99.99% uptime
Every plan runs on enterprise NVMe storage with per-account CloudLinux limits. Prices are pre-tax with no setup fee; the same plans and prices apply in the USA, India, France, Poland, Canada and Singapore. 30-day money-back guarantee.
What is OpenSupports?
OpenSupports is an open-source ticket system for managing customer support requests. It has a PHP and MySQL back end, a JavaScript front end and an API, and is licensed under GPL-3.0. The project also sells a hosted service. Its last tagged release dates from January 2022.
Project status: Latest tagged release on GitHub is v4.11.0 (11 January 2022); the repository was last pushed to in April 2024. The official documentation states that PHP 8 is not supported yet. We list it because it is still available in the Softaculous installer; consider an actively maintained alternative for new projects.
License: GPL-3.0 · Built with: PHP + JavaScript + MySQL · Official site: www.opensupports.com
Common uses
- Small company customer support tickets
- Simple support portal for a product
- Department-based ticket handling
- Self-hosted alternative to a paid ticket SaaS
OpenSupports requirements
- PHP: PHP 7 or newer per the installation guide, which also notes that PHP 8 is not supported yet
- Database: MySQL 4.1 or newer
- PDO extension
- Apache 2.4+ (AllowOverride enabled so .htaccess works)
OpenSupports documents PHP 7 with MySQL and Apache, and states PHP 8 is not supported yet, so on cPanel you would keep the account on a PHP 7 version. That reflects the project, which has had no release since 2022.
Why host OpenSupports with Hostripples
- One-click OpenSupports install from Softaculous inside cPanel, with no manual upload or database setup
- All-NVMe storage and LiteSpeed Enterprise with LSCache for quick page loads
- Selectable PHP versions per site and CloudLinux account isolation with CageFS
- Free SSL, daily JetBackup backups and Imunify360 malware protection
- Free migration of an existing OpenSupports site, and 24×7 support in English
OpenSupports features
What OpenSupports offers
Ticket management
Customers submit tickets that staff organize by department.
Staff permissions
Staff members have role-based permissions and admin panel filtering and search.
Articles and FAQs
A section for articles supports self-service answers and guides.
Custom responses
Saved response templates speed up replies.
Multilingual
The interface is offered in multiple languages.
CSV user import
The Softaculous listing mentions importing users from CSV files.
Install OpenSupports in four steps
No manual upload or database setup: Softaculous does it from your cPanel.
Plan
Choose a cPanel NVMe plan and server region
cPanel
Log in to cPanel and open Softaculous Apps Installer
Install
Search for OpenSupports, click Install and fill in the form
Launch
Open your new OpenSupports site and start building
Compare with other apps
People who look at OpenSupports often compare it with:
More Customer Support you can install in one click:
Which plan is right for me?
Pick the line that fits what you need. These are the same plans and live prices as the cards above.
First site, blogs, portfolios
Starter
5 Websites · 10 GB NVMe Storage · 10 MySQL Databases
Choose Starter$1.43/mo
$51.60 + 4.96% processing fee billed today for 3 years
Small business, a few projects
Smart
20 Websites · 30 GB NVMe Storage · 40 MySQL Databases
Choose Smart$2.89/mo
$104.00 + 4.96% processing fee billed today for 3 years
Agencies and growing stores
Business
50 Websites · 75 GB NVMe Storage · 100 MySQL Databases
Choose Business$5.79/mo
$208.40 + 4.96% processing fee billed today for 3 years
High-traffic, large portfolios
Enterprise
200 Websites · 150 GB NVMe Storage · 300 MySQL Databases
Choose Enterprise$10.14/mo
$365.20 + 4.96% processing fee billed today for 3 years
Prices for USA. Other billing terms and server locations are on the plan cards.
OpenSupports Hosting: Frequently Asked Questions
Everything you need to know
Still have questions?
Our support team is live 24/7.
Ready to launch OpenSupports?
Pick a cPanel NVMe plan and install OpenSupports in one click. Free SSL, free migration and 24×7 support included.