How would you rectify the problem ‘Can’t create new cpanel accounts’?

If you are creating a cpanel account for a domain , lets say abc.com and after filling

Up all the details ,required to create a account,you get  the error Unable to add the user

‘abccom’

In that case, refer the below steps to rectify the issue:

1)      First check /usr/local/cpanel/logs/error_log  for the error when trying to create an account.

2)      chmod +w passwd,v ( cd /etc)

3)      ll /etc/group*
-rw-r–r– 1 root root 6336 Nov 16 21:40 /etc/group
-rw——- 1 root root 6359 Nov 16 21:39 /etc/group-

4)      chattr -i /etc/group

5)      mv /etc/gshadow /etc/gsahdow.corrupted

 

And execute the command grpconv to rebuild the file.

You can now create the new account,without any error message.

  • 1 Utenti hanno trovato utile questa risposta
Hai trovato utile questa risposta?

Articoli Correlati

Can I use my domain name or must I use my IP address as the hostname for FTP?

Using your IP address (192.168.22.22  is an example IP address) is the preferred entry for...

Can you transfer my sites from my current host to my new VPS?

Yes. We will transfer all of your sites free* of charge and will assure that you experience no or...

Do you allow MP3 files? Do you allow streaming of videos?

Yes we do with our special plans at http://hostripples.in/avs-hosting.php

Do you support Cold Fusion?

We do not support or Cold Fusion on our shared hosting servers, however you are more than welcome...